学生:设置/访问您的Nelnet帐户:
我如何第一次访问我的Nelnet帐户?
答: 创建学生Nelnet帐户的步骤如下:
- 登录你的myGeneva账户
- 点击学生财务服务
- Click on “Go to My Nelnet Account” (upper right-hand side) Arrive at the Create Account Page. The contact information used to set-up the Nelnet account will automatically populate on this page. 检查一切是否正确. Other than providing additional email addresses, do not make any demographic changes in Nelnet. This information does not get transferred back to the student information system at Geneva. 如果您需要更改任何人口统计信息,请登录我的.bwin体育.edu.
- 点击“下一步”
- 为了让Nelnet在电话交谈中验证你的身份, 您将需要创建两个安全问题和答案. 您还需要设置一个“密码”.
- 点击“提交”
- 到达Nelnet的“主页”. 您现在已经完成了Nelnet帐户的设置.
我如何将授权方(家长)添加到我的Nelnet帐户?
答: 任何人,如父母或其他方进行ACH或信用卡支付, the student (who has already setup their Nelnet account) must designate that individual as an “authorized party” in Nelnet. 指定被授权方的说明如下:
指定被授权方
Please note: Parents do not receive notifications of billing statements unless their students have established shared access accounts for them. 这是符合家庭教育权利和隐私法案(FERPA).)
视频:家庭教育权利和隐私法案
- 在Nelnet主页上单击 “添加“授权方”
- 输入要授权的人员的名和姓
- Check the box that says “Include the details that make up my balance” (If this box is not checked, the authorized party will not be able to see any details that make up account balance; just the balance due)
- 创建一个“认证问题”和“答案”. The authentication question will be emailed to the authorized party to set up their access to the account. (确保他们知道认证问题的答案.)
- Enter an email address for the authorized party (Ensure it is current and correct)
- Click “SAVE” (An email will be sent to the authorized party to set up Nelnet access)
- 一旦被授权方设置了他们的帐户, 他们将有一个网站链接,可以用来查看学生的帐户, 进行电子支付或制定支付计划.
视频:建立授权方
其他重要问题:
我如何注册以直接存款方式领取退款?
答:
- 登录到您的Nelnet帐户通过访问 MyGeneva. 如果您还没有设置您的Nelnet帐户,并且是第一次用户,请登录 MyGeneva 点击“学生资料”, 然后在主导航栏上点击“学生金融服务”设置你的账户.
- 点击“管理退款”
- 您的个人资料信息将从您的MyGeneva帐户导入. 您不能编辑此信息.
- You may add an additional email address to receive notification when your refund has been processed. 单击Next.
- 点击银行帐户(直接存款). 这是唯一可行的选择.
- 这将打开银行账户(直接存款)窗口. 输入以下信息:
- 账户持有人姓名
- 银行名称
- 检查帐户类型
- 汇款号码**(必须是支票上的汇款号码而不是存款单上的汇款号码!)
- 帐号
- 点击保存
You have now registered to receive your refund from bwin体育大学 by Direct Deposit into your account.
If at any time your account information changes it is your responsibility to make sure you edit your account information. Failure to keep your account information current will result in your refund being delayed and/or processed by paper check.
视频:如何编辑你的退款资料
我如何加入付款计划?
答: Payment plans are available for domestic students in Traditional Undergraduate Program, 第二学期的国际学生, 在线学位课程, 研究生课程, 和GC匹兹堡校区(CUBM)的学生. 付款计划可以由学生或授权方制定. Payment plan payments can only be made by ACH or credit card; they can no longer be made by check . 如果使用借记卡或信用卡,则为2.信用卡处理机将收取85%的手续费.
你的账单和付款方式是一个学期一个学期的. If you are utilizing payment plans, you will need to enroll in a new plan for each semester.
建立付款计划
视频:建立付款计划
- 以学生或授权方的身份登录Nelnet帐户
- 在首页,点击“设定付款计划”
- Arrive at the “Welcome Page” of the payment plan set-up; Click “Begin”
- 到达联系信息页面
The information used to set-up the Nelnet account will automatically populate on this page. 检查一切是否正确. Do not make any demographic changes in Nelnet because this information does not get transferred back to the student information system at Geneva.
- To receive payment reminder emails, check “Please send me email payment reminders”
- Check “Use Email for correspondence” to receive payment confirmations and correspondence; click “NEXT”
- 设置你的两个安全问题.
- Click on the radio button next to the payment plan in which you would like to enroll; click “NEXT” Please note: Payment plans can only be set up for the full remaining balance due. 你不能为你的计划选择更少的金额.
- You can select the business day that the payment is deducted from your bank account.
- A message screen will notify you that there is a “Nonrefundable Enrollment Fee” to participate; click “OK”. A $30 fee per semester will be charged to your credit card or bank account via ACH at the time you set up the payment plan.
- 单击下拉按钮并选择付款设置类型
Payment plan payments will be automatically deducted from the account you designate. 唯一接受的付款方式是ACH转账或信用卡. 不接受任何支票.
- On this screen, add your account information; Click “SAVE”
- 此网页显示您刚刚设置的帐户和当天到期的金额, which is the enrollment fee of $30; Click “NEXT”
- This Web page displays your payment schedule and dates when payments will be deducted from your designated account; click “NEXT”
- 进入“审查和授权”网页. 检查你的付款计划,确保所有的信息都是正确的
- Read the “Terms and Conditions”; Check “I have read the Terms and Conditions of this payment plan”
- 点击“授权”
付款计划的付款日期和细节是什么?
参加付款计划
2024年秋季付款方式:
5月 |
6/27/2024 – 7/18/2024 |
4月 |
6/27/2024 – 8/9/2024 (入学时需支付10%的首付款) |
3个月 |
6/27/2024 – 7/18/2024 |
请记得在春季学期重新注册.
2025年春季的付款方式:
5月 |
12/3/2024 – 12/18/2024 |
4月 |
12/3/2024 – 1/9/2024 (入学时需支付10%的首付款) |
3个月 |
12/3/2024 – 12/18/2024 |
All financial aid must be finalized before signing up for a plan to ensure an accurate balance due. 您将被要求在您的帐户上注册全额余额.
Payment Methods: Automatic bank payment (checking account only) or credit card/debit card (an additional convenience fee of 2.75%将被评估)
Payments are locked into your bank account two business days prior to payment date selected.
参加费用:每学期25美元的注册费, 如果付款被退回,则退回付款费用为30美元.
If your payment plan payments are returned or your plan is terminated for any reason the student account will be delinquent and result in an A/R Hold placed on the student account. 学生账户的全部余额将立即到期.
什么是学生选择退款?
答: Student Choice Refunds is an additional service through Nelnet that will allow students to receive their refund by ACH into their bank account rather than by check. It eliminates waiting for the check to arrive through the mail and having to go to the bank to deposit it. 学生可以通过他们的NelNet帐户注册这个直接存款选项.
如何更改学生选择退款的银行信息?
学生选择退款中的双因素认证
The National Automated Clearing House Association (NACHA) is requiring institutions that allow for ACH refunds to provide two-factor authentication beginning in 2020.
bwin体育大学 requires a second authentication when students need to make changes to their banking information for the purposes of the ACH refund method. 启用了双因素身份验证, users will be sent an email to their Geneva email address with a code they must enter before being allowed to edit their ACH banking information.
被授权方也需要设置双因素认证.
Two factor authentication is a simple step that adds an extra layer of security and helps protect student's data.
启用双因素身份验证后,当用户选择时 编辑退款方式,他们将被带到认证页面输入代码.
不正确和过期的代码
缺省情况下,一个代码最多可以输入三次错误. After the third attempt the code becomes invalid and a new code must be emailed to the user. 如果用户输入错误的代码,将出现以下消息.